Service and Usage Conditions

The Terms and Conditions, inclusive of the Terms and Conditions of Website Use and any Additional Online Terms, apply to website usage. Review the Online Terms meticulously before using our site, and retain a copy for your records. Usage of our site confirms your agreement to these terms.

Compliance with Terms and Conditions

By participating in any network facilitated by our service, you agree to abide by our Acceptable Use Policy. We maintain the right to monitor interactions within the service, though we are not obligated to act on or respond to any incidents. Users may report concerns or violations related to other members or hosts.

Limitation on Our Responsibility

Linking to our website is permissible when done fairly, legally, and without causing deception; however, we reserve the right to revoke this permission at any time without prior notice. Please note, we cannot guarantee that the website and its materials are virus-free or devoid of technical defects, and we accept no responsibility for any technical issues that may arise during your use of our site.

Reachable Contact Methods

You acknowledge and agree that all Intellectual Property Rights in the Service, the Site, any necessary software used in connection with the Service ("Software"), and all content (including text, videos, images or other materials) contained within the Site and the Service other than User Content (“Content”) belong to company and its licensors and that, except for the limited licence rights granted to you under clause 12.2, company and its licensors expressly reserve all Intellectual Property Rights in and to the Service, the Site, the Content and the Software. The term “Intellectual Property Rights” means copyright, trade marks, patents, service marks, trade names, rights in know-how, database rights, design rights and other intellectual property rights or equivalent forms of protection, of whatever nature arising anywhere in the world, whether registered or unregistered and including applications for the grant of such rights.

Your compliance with these Terms of Service, company grants you a limited, personal, non-transferable, non-sublicensable, worldwide and non-exclusive licence to use the Site, the Service, the Content and the Software, in each case for your own personal, non-commercial use, in accordance with these Terms of Service and any other written or other instructions of company (including any instructions or parameters set down by company within or as part of the Site or the Service).

Your licence to use the Software is restricted to use of the object code of the Software, and it is a condition of such licence that, except to the extent expressly permitted under applicable law, you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. Additionally, you understand that you may have to agree to additional terms and conditions before you use such Software or any third party Content.

You agree:

Not to access the Site, the Service or the Content by any means other than through the interfaces that are provided by company for use in accessing the Service; or
Except as expressly authorised by company or relevant third parties (including third party advertisers), not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part.

Linking Strategies for Websites

We are licensed to use all the content on our website. All the content is owned by us and we control access to it. You are not allowed to commercialise our website or the content on it (ie you are not allowed to make money or attract advertising to another business by using our website).

You can share our Homepage URL with others but if you only link to part of our website or copy and paste parts of it you have to acknowledge where the content comes from. We are not responsible for the content or any viruses etc on sites that we may link to.

Service Fees

The fee for any products, along with any applicable additional delivery charges, will be prominently displayed on the Website and/or in a Brochure, or conveyed to you by a customer service representative.

Refunds

Should you find that the product you've purchased fails to meet your expectations, you have a grace period of 14 days from the date of purchase to request a refund. However, please bear in mind that refund approvals are subject to our discretion and may be influenced by factors such as the efficiency of our payment processing partners, the platform used for the purchase (website or mobile app), as well as any applicable statutory fees and taxes. Requests made beyond the 14-day timeframe will not be accommodated.

Furthermore, in cases where we suspect misuse of our refund policy, we reserve the right to take necessary actions, including the suspension of your account and the prohibition of future use of our services.

Further Applicable Terms

Your privacy matters to us. We encourage you to review our Privacy Policy to understand how we handle your information and your rights regarding its use.

Announcements of Term Changes

We may revise these Terms at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you. We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.